Support

If you're stuck or have a question, one of our Feel Good team will be happy to help. You can find all our contact details below plus answers to some of more frequently asked questions.

Frequently asked questions

FAQs

Frequently asked questions

Your voucher code can be found on the gift tag inside your Christmas bauble.

After selecting your chosen gift, proceed to checkout where you fill in your delivery details. There's a box on the right-hand side of this page labelled 'discount code or gift card' where you can enter your voucher code.

Your voucher is for £25 including postage.

Contact our Feel Good team via the links below and we'll be happy to help.

Please contact Lizzie at lizzie.scholes@needi.co.uk.

Contact our Feel Good team via the links below and we’ll do all we can to help. Depending on the stage of your order, this may incur an additional cost but we'll do everything we can to help you avoid that.

Yes, you can track it using the link in your order confirmation email. Alternatively, contact our Feel Good team via the links below. Not all merchants use a tracking code when shipping gifts but we will do our very best to get an update for you.

Contact our Feel Good team via the links below. Depending on the stage of your order, this may incur an additional cost, but we'll do everything we can to help you avoid that.

They are! We’re so proud to support and work with the best, quality UK businesses and inspiring business owners in the UK.

We LOVE people and we LOVE hearing from our amazing customers. Please send any feedback over to our Feel Good team via the links below.

Still need help?

Our Feel Good team love to help. Get in touch and we'll get you back on track!

Live Chat
Hit the 'Need Help?' button at the bottom of the screen to start Live Chat.
Email
Our Feel Good team will get back to you within 24 hours.
feelgood@needi.co.uk
Call
We're available Monday–Friday 9am–6pm
0161 5210 888