COMING SOON: The Perfect Gift Giving Experience

Eliminate the stress from buying a gift in 3 simple steps:

1. Discover - Complete some simple questions about your recipient
2. Match - We will match you to your perfect gift options instantly
3. Gift - Send the a gift they’ll LOVE with your personalised message

Need some extra help now?
Simply leave us a quick message and our team of Gifting experts will help you find the perfect gift.

FAQ'S

Frequently asked questions

Customer General FAQ’s

Our gift matching service is coming soon! In the meantime, use the chatbot feature (located at the bottom right of your screen) to chat with one of our gift matching experts to receive tailored gift recommendations!

Our team of gift mad experts are here to help you find the perfect gift! You can chat to them over whatsapp or messenger or even arrange a call (or email) at a time most suitable for you...yes that’s right, your own personal needi shopper, for free!

Once you have added a gift to your wishlist you are able to start sharing with family and friends. This can be done by clicking the heart icon on any product and assigning it to an existing wishlist or creating a new wishlist folder.

They are! We’re so proud to support and work with the best, quality UK businesses and inspiring business owners in the UK.

We love recommendations and always appreciate hearing from people in all regions of the UK! Please email us on teammerchant@needi.co.uk with the business name and website with any contact details if possible.

You can chat with us at any time (live chat) by clicking on the “Message Us” icon in the bottom right hand corner of your screen, or call on 0161 5210888 Monday to Friday 9am- 6pm or email us at teamfeelgood@needi.co.uk

Big things!! Check out our blog page and ‘About us’ to hear more about our journey so far & plans for the future. You’ll read how we plan to change the way we shop online, for good by building the most intelligent feel-good gift matching marketplace.

We LOVE people and we LOVE hearing from our amazing customers. Please send any feedback over to our feel good team at teamfeelgood@needi.co.uk or call us on 0161 5210888.

You can subscribe here to access exclusive offers & competitions and keep up to date with all new exciting features coming to our marketplace.

I’ve placed a needi order...

Contact our feel good team via live chat or on teamfeelgood@needi.co.uk. Please note, not all merchants use a tracking code when shipping gifts but we will do our very best to get an update for you.

Contact our Feel Good team via live chat or on teamfeelgood@needi.co.uk and we’ll do all we can to help. Depending on the stage of your order, this may incur an additional cost, but our team is committed to finding the best resolution.

Contact our feel good team via live chat or teamfeelgood@needi.co.uk

Depending on the stage of your order, this may incur an additional cost, but our team is committed to finding the best resolution.

We LOVE people and we LOVE hearing from our amazing customers. Please send any feedback over to our feel good team at teamfeelgood@needi.co.uk. Live chat HERE or call us on 0161 5210888 to speak to one of our feel good team.

Merchant FAQ's

Apply to sell with needi HERE

All our merchants are independent UK Businesses that sell quality products, experiences and services. They have excellent reviews, a brilliant reputation and really care about their customers and team!

We’re building the world’s most feel-good gift matching marketplace to change the way we shop online….for good! Along with being a part of our exciting journey, our merchants benefit from a platform that doesn’t over saturate the same industries, LOVES people, offers human contact and supports their business to thrive!

One of our team will be in touch within 48hours (Monday - Friday) to arrange a call to hear more about your brilliant business.

No, however we do expect high quality of images and we will let you know if any images do not meet this criteria. Quality, clear, well-lit photographs are proven to enhance sales.

Not just yet, however, we have big plans and may be coming to your region soon, Please register your details here and we’ll be in touch when the time is here!

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